Reference

What You Agree To When You Use byond88

These terms set out exactly how your account, deposits, and access work on byond88 — including what we expect from you and what you can expect from us. Availability depends on local law and applies only to eligible regions where access is permitted.

Account rules apply at registrationDANA, OVO, GoPay coveredIndonesia-eligible regions onlyLast updated terms always shown hereContact support for any clause questions
byond88 What You Agree To When You Use byond88
TERMS CONTACT PATHS

Reach Us About Any Terms Question

If a clause is unclear or you want to flag something about your account status, our support team handles terms-related queries directly. You do not need to interpret these terms on your own — just get in touch through the channel that works for you, and we will respond with the relevant clause detail.

Team online

Live Chat

Open the chat window on any page to ask about a specific clause, your account standing, or what a restriction means for your wallet access.

Email Support

Send a written query if you need a detailed written response about how a term applies to your account, a deposit dispute, or access to your history.

Account Help Centre

The help section inside your account dashboard covers common terms questions around DANA, OVO, GoPay use and wallet verification steps.

HOW WE HANDLE YOUR ACCOUNT

Account Security and Data Under These Terms

Our terms are built around keeping your account secure and your data handled with care. We collect only what is needed to operate your account — login credentials, payment method identifiers like your linked DANA or OVO wallet, and activity logs. We do not sell your personal data to third parties. Players in Batam and across other eligible Indonesia regions access the platform under the same account security framework. If you want to request a copy of your data or ask for a correction, contact our support team in writing.

Data Retention

We keep account and transaction records for as long as your account is active and for a period after closure, as required by our operating obligations.

Cookie Use

Cookies on byond88 track session state and wallet preference so your DANA or GoPay selection persists between visits on the same device.

Account Security

Your account is protected by PIN-verified login and OTP confirmation for wallet linkage. Never share your credentials; we will never ask for your password.

Requesting Changes

To update your registered details or request data deletion, submit a written request through our support email with your account ID and the change needed.

Common Questions About These Terms

Below are the questions we get most often about how these terms work in practice — covering your rights, wallet use, account access, and what to do if something is unclear.

The core account terms are the same regardless of which wallet you use. Each payment method has its own processing rules listed in the deposit section of your account dashboard.

We update this page whenever terms change and note the revision date at the top. Continuing to use your account after a change means you accept the updated version.

Depending on the violation, we may suspend or close your account. We will notify you by the contact method on file before taking action, except in cases of fraud.

Send a written request to our support email with your account ID. We will confirm receipt and respond with your data summary within a reasonable timeframe.

Access and feature availability depend on local law and which regions are currently eligible. If your region is restricted, certain sections of the platform will not load.

Contact our support team via live chat or email with your account details and the specific clause in question. We will review and respond with the applicable policy position.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.